Returns

All returned items must be back to our warehouse within 7 business days of the customer receiving the order. 

Anything received to our warehouse after 7 business days will be denied. 

You will need to email us to pay for it to be shipped back to you.

 If it is not claimed/paid for within 14 days, it will be donated to our local charity. 

All Returnable items may be returned for STORE CREDIT ONLY.

 We do not issue refunds. We do not cover any shipping cost, customers are responsible for shipping costs.

Exchanges: We do offer exchanges for another size as long as it is in stock. We cannot guarantee your size will be in stock by the time you return it to us. We have a very large selection of products, making everything come and go very quickly!

Non-Returnable Items: There are certain items that cannot be accepted, the following are non-returnable:

·  Clearance Items

·  Final Sale Items such as, bralettes/bras/bandeaus, leggings/yoga pants, hair accessories/hats/beanies, swimwear, undergarments, socks, jewelry and eye wear. Due to hygienic purposes, there will be NO EXCEPTIONS on these items. These items are ALL SALES FINAL.

·  Items returned that are over the 14 business days allotted.

Store Credit: We only offer store credit, no refunds. Once you are issued your store credit, it will expire in exactly 6 months of the issue date, so be sure to use it!

Processing Time: Once we receive your return it can take 3-6 business days for it to be processed and for store credit to be added onto your customer account. Be sure to make a customer account before sending it back. You will be emailed by our returns department once your store credit has been added to your account.

Damaged Items: If you believe you have received a damaged item, you have 3 days (including weekends) to contact us about the damage. DO NOT send it back. 

Email info@cashmerepumpkin.com with pictures and a description of the damage, and be sure to include a picture of your invoice as well.

Steps to Return Items:

* email: info@cashmerepumpkin.com for return instructions.

*  Make sure all of the items you are returning follow the guidelines of our return policy.

*  Ship back using whichever shipping method you prefer, since you will be covering the shipping costs (we do not cover shipping costs).

*  Please allow 3-6 business days for your return to be processed.

Cashmere Pumpkin

Twin Falls ID 83301